01
AI agents for customer service
LLM-powered assistants that answer, qualify and resolve on WhatsApp or by voice, always within the rules you define.
- Clear guardrails and limits
- Human handoff
- Answers grounded in your data
Available for new projects
Automation and AI that work for your business.
I build AI agents, WhatsApp automations and custom integrations that take repetitive work off your team — from discovery to a system running in production.
5+
systems delivered to production
1:1
you talk directly to the builder
3
languages spoken
What I solve
Less manual work. More time for what drives revenue.
Projects designed around your business process — not around the trendy tool.
02
WhatsApp automation at scale
Collection workflows, notifications and bulk messaging connected to your data, with fallbacks and a history of every send.
- Automatic triggers and cadences
- Payments inside the flow
- Logging and audit trail
03
Voice, telephony and AI
Voice agents connected to VoIP telephony, visual IVR and automatic call auditing with transcription and scoring.
- Real-time conversation
- Transcription and diarization
- Post-call score and coaching
04
Integrations and custom systems
Payments, e-signature, document generation and SaaS platforms — with secure infrastructure and self-managed deployment.
- Gateways and webhooks
- DOCX/PDF contracts
- Docker, Traefik and SSL
Automation running
live
Customer
Hi! I'd like to renegotiate my bill.
AI agent
Sure! I found 2 payment plans for you. Shall I send the Pix code?
Payment confirmedReconciled automatically
Cases
Real projects, concrete outcomes.
A selection of systems I designed and built. Client names and sensitive data have been omitted.
Collections SaaS platform with WhatsApp at scale
Multi-tenant platform for debt negotiation, WhatsApp collection workflows and automatic payment reconciliation.
AI voice agent for phone support and collections
An agent that talks on the phone in real time, negotiates within defined rules and produces an automatic audit of every call.
Payment links with collection workflows and audit trail
A system to create and track payment links, with automatic WhatsApp notifications and role-based access control.
Digital client intake with contracts generated and signed automatically
From client intake to signed contract: auto-generated documents, fee-splitting payments and delivery over WhatsApp.
Company websites and landing pages built to generate leads
A company portal and landing-page hub with a quote calculator and direct lead capture over WhatsApp.
How I work
From the first chat to a running system.
01
Discovery
I map the operation, the bottlenecks and where automation truly pays off.
02
Prototype
I validate the idea fast, with a working flow before investing in the full system.
03
Build
Short iterations, clean code and you following every step.
04
Operate
I ship it on secure infrastructure, monitor it and keep it evolving with your business.
Stack
Tools I use every day.
Chosen for reliability in production, not for hype.
AI & LLMs
Google GeminiGemini Live APILLM prompting & guardrailsTranscrição & diarização
Messaging & Voice
WhatsApp (Evolution API)SIP / VoIPWebSocketsWebhooks
Back-end & Data
Java 21 / Spring Boot 3C# AvançadoNode.jsTypeScriptPostgreSQL 17PrismaSupabase
Front-end
Next.jsReactAngular 18HTML5 & WebPhotoshop & Illustrator
Integrations
Asaas (pagamentos & split)Autentique (assinatura)DOCX / PDFAPIs REST & GraphQL
Infra & DevOps
Docker & ComposeTraefik v3NginxLinux VPS (Hostinger)GCP & AWSRedes & Infra
Experience
Background.
Mar 2026 – Present
Technology Coordinator
Moreno Advocacia · Americana - SP
- Full management of corporate IT infrastructure and deployment of new systems to streamline operational workflows.
- Internal process automation, reducing manual work and standardizing administrative routines.
- Direct technical support for internal teams and preventative maintenance, ensuring high availability.
Jun 2024 – Mar 2026
Computer Science & Preparatory Courses Instructor
People Americana
- Hands-on training in intermediate/advanced computing, computer networks, hardware and robotics.
- Technical training for student groups in programming and digital marketing focused on performance and goals.
- Technical lab organization, agenda tracking and management of daily educational routines.
Mar 2023 – Jun 2024
Administrative & Production Planning Assistant
Bandeirantes
- Fast-paced order entry and processing, connecting sales, invoicing and manufacturing.
- Issuance of packing slips, cargo verification and deadline control alongside logistics and dispatch.
- Built advanced spreadsheets for production planning (PCP), streamlining targets and production monitoring.
Americana - SP, Brazil
About
Nice to meet you, I'm Caio.
I am a Technology Coordinator, software developer and automation & AI specialist based in Americana - SP, Brazil. My goal is to remove repetitive manual tasks from corporate day-to-day operations.
With solid hands-on experience in enterprise IT infrastructure, WhatsApp automation workflows, and VoIP telephony, I work end-to-end: from gathering requirements and designing architecture to coding systems with Spring Boot, Next.js, and deploying with Docker containers.
Pursuing a B.S. in Information Systems at Anhanguera Educacional, I combine disciplined execution, speed, and product vision to deliver stable, high-impact solutions.
WhatsApp
Ready to automate what slows your operation down?
Message me on WhatsApp and tell me about your scenario. I reply personally.
Chat on WhatsApp+55 19 99568-4683